How we use AI

What the AI does

• Reads your CV to build your skills profile and suggest improvements.
• Runs your AI interview (our interviewer, Alija) with structured, job-related questions, then scores your answers against a fixed competency rubric. Every score links to the evidence in your own words.
• Recommends matches between your profile and jobs, and applies for you to jobs whose requirements you meet.
• Drafts training plans, interview notes and summaries for people to review.

Anything produced by AI is labelled with the ✦ mark in the app.

What the AI never does

• It never rejects you. Vetting results are “advance” or “needs improvement” with steps to get there.
• It never makes a hiring decision. A person at the employer moves every application and makes every offer.
• It doesn’t assess personal traits — no facial analysis, emotion detection, voice tone, accent or personality scoring. Scoring uses the text of your answers only.
• It doesn’t use protected attributes (such as race, sex, age, religion or disability), your nationality, or whether you pay for Prep in matching or ranking.
• It doesn’t give visa or migration advice. Only registered migration agents do that.

Automated decisions

Some decisions about you are made by computer programs, and others are made by people with help from a program. They can significantly affect your job search, so we list them here, in the same way as the automated decisions section of our Privacy Policy (which also lists the information they use).

Made by a computer program alone (no person at GoingAbroad looks first unless you ask for a review): CV screening (whether you move on to the AI interview or get “add this” tasks first), interview scoring and your vetting result, auto-apply (which jobs we apply to for you, which we skip and why, and the order when a job has a cap), identity checks (the ID check, the presence check at the start of an interview and the profile-photo match), and automated register checks.

A program helps a person decide: hiring decisions are made by people at the employer, who see your AI match score and evidence, your interview report and claims to verify; suggested occupations, which you confirm or contest; and AI-drafted employer interview notes, which the interviewers review.

Small programs on our own servers also flag possible prompt injection, possible duplicate CVs and the topic of support messages. A flag never changes your score, ranking or vetting result. We describe all of this in line with the automated-decision transparency requirements (APP 1.7–1.9) that apply from 10 December 2026.

Request a review

If you think an automated result about you is wrong, you can ask a person to look again:

• Sign in and choose Request a review on your vetting result, a verification check, your suggested occupation, a profile-photo or presence check, or a job we skipped for you.
• For anything else, use the contact form and choose “Request a review of an AI result”, or email hello@goingabroad.com.au.
• Follow every request, add information and see the outcome in My requests.

A person reviews the evidence and replies, usually within 10 business days. Requesting a review never counts against you.

Your data and AI providers

Our AI models are provided by Anthropic (Claude) in the United States, directly or through OpenRouter, which we configure to route only to Anthropic. Before your profile and CV are sent for matching or CV review we remove your name, email and phone number. This processing happens overseas — see Service providers and overseas disclosure in our Privacy Policy, and your consent choices in Privacy & data once you’re signed in.